Improving government productivity: A systemwide approach
Making government more productive offers substantial rewards for the public. A McKinsey study across 42 countries found that if public services could reach the productivity levels of the leading performers in their peer groups, the improvement would be worth an estimated $3.5 trillion per year. Since then, governments have spent more on public services, especially during the COVID-19 pandemic. Allowing for this increase and inflation, the productivity gap could be…

