The loneliest job? How top CEOs manage dilemmas and vulnerability

For many leaders, assuming the role of CEO is a key career goal and the culmination of decades of hard work. The CEO role is also among the most challenging and demanding positions in any organization—particularly during times of uncertainty and upheaval.About 100 CEOs have passed through the McKinsey Center for CEO Excellence (MCCE) leadership program since it launched in mid-2022 (for more information on the MCCE, see sidebar, “About…

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Managing uncertainty in the silicon carbide wafer market

Over the past few years, silicon carbide (SiC) has emerged as an attractive alternative to silicon as a semiconductor base material because it offers improved performance, most notably realized in applications requiring high power. Although various industrial devices now incorporate SiC, the majority of emerging demand will come from applications in electric-vehicle (EV) powertrains in the form of metal-oxide-semiconductor field-effect transistors (MOSFETs).In an October 2023 article, McKinsey estimated that the…

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Start spreading the news: New York City travel and tourism are back

As the travel industry began to recover in 2021, we expressed our view that the enduring allure of New York would continue to draw visitors back to the city. That projection is well on track, as more than 62 million people visited New York City in 2023, representing 93 percent of 2019 levels. The city now expects to exceed prepandemic visitor numbers by 2025.Although travelers are back, their mindsets and behaviors…

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LLM to ROI: How to scale gen AI in retail

Once generative AI (gen AI) hit the mainstream, in late 2022, it took little time for retail executives to realize the potential in front of them. Mentions of artificial intelligence (AI) in retailers’ earnings calls soared last year—which was no surprise, given that gen AI is poised to unlock between $240 billion to $390 billion in economic value for retailers, equivalent to a margin increase across the industry of 1.2 to…

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How European consumers perceive electric vehicles

Electric vehicles (EVs) are no longer a niche business. They now account for 16 percent of new-car sales in Europe, up from under 1 percent in 2019. Despite the removal of purchase subsidies in certain markets, such as Germany at the end of 2023, sales have remained stable. Since the beginning of 2024, more than 875,000 new full battery electric vehicles (BEVs) have been sold across the continent.As EV growth…

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A clear-eyed view of gen AI for the private equity industry

In this episode of Deal Volume, McKinsey’s podcast on private markets, McKinsey partner and host Brian Vickery speaks with senior partner Ben Ellencweig. Ben leads alliances and partnerships for QuantumBlack, AI by McKinsey, and spends much of his time working with private equity (PE) firms and their portfolio companies. In this discussion, they get beyond the hype surrounding generative AI (gen AI) and discuss its implications for PE stakeholders. An edited…

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Healthy organizations keep winning, but the rules are changing fast

Organizational health is a moving target. Leaders at today’s healthiest organizations don’t run them the same way that the C-suite did in 2003, when McKinsey launched the Organizational Health Index (OHI).We created the index to help organizations gain vital insights into whether they have the right practices in place to drive sustained performance. In the two decades since then, OHI research has consistently shown that the best predictor of long-term performance…

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Reimagining labor to close the expanding US semiconductor talent gap

As McKinsey has written previously, public and private investments to rapidly expand the United States semiconductor industry will total more than $250 billion by 2032. This investment brings with it more than 160,000 new job openings in engineering and technician support alongside additional openings in related construction craft jobs, according to McKinsey analysis. While numerous initiatives aimed at building these critical talent pipelines are planned or under way, the expected…

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Five differentiators of outperforming family-owned businesses in India

The central role that family plays in the lives of Indians cannot be overemphasized. This is just as true in business. In India, family-owned businesses (FOBs) contribute more than 75 percent of national GDP, one of the highest percentages in the world, and this is likely to rise to 80 to 85 percent by 2047. McKinsey research reveals that, from 2017 to 2022, FOBs reported around 2.3 percent higher revenue…

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The Iberian green industrial opportunity: Biomethane

The European Union (EU) has set ambitious decarbonization goals for all member states: at least a 55 percent greenhouse gas (GHG) emissions reduction target by 2030 compared to 1990 levels, and at least a 42.5 percent—although aiming for 45 percent—share of renewable energy consumption based on the Renewable Energy Directive III (RED III). To achieve these targets, major changes are required in Spain’s energy consumption. Alongside other levers such as…

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Opportunity@Work: Addressing the opportunity gap and improving workforce equity outcomes

In the fifth installment of the McKinsey Action 9 Fireside Chat series, McKinsey partner Darius Bates chats with Byron Auguste, cofounder and CEO of Opportunity@Work, to discuss how the organization is changing the talent marketplace to enable workers, who are skilled through alternative routes (STARs) rather than four-year college degrees, to access higher-paying jobs. They are joined by McKinsey partner Carolyn Pierce, who leads McKinsey’s collaboration with Opportunity@Work. Here are…

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Retailers’ climate road map: Charting paths to decarbonized value chains

As companies in all sectors work to shrink their carbon footprints and hit their decarbonization targets, the path to reducing Scope 3 emissions is often anything but straightforward. For some, decarbonizing Scope 3 emissions can be more like navigating a particularly byzantine maze. Such is the case for retailers. For the average retailer, Scope 3 metrics capture emissions generated upstream and downstream within the value chains of every SKU it…

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Greek shipping: Success factors and opportunities

Greece has held a prominent place in shipping for many decades. What makes this more significant is that the country’s considerable role on the international maritime stage is disproportionate to its size. The capacity of the Greek merchant fleet, at more than 5,000 vessels, makes Greece the largest shipowning nation, and its shipping sector (including ships that are Greek owned and Greek managed) collectively accounts for 20 percent of global…

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Wesco CEO John Engel on beating the odds with a merger of equals

John Engel says his tenure as CEO at Wesco International has been bookended by crises. After joining Wesco in 2004 as COO, he stepped into the CEO role in 2009 during the Great Recession. He says the company managed well through that period and has now come through one of the most challenging periods in human and business history with the COVID-19 pandemic. As an essential business, Wesco continued to…

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Global Economics Intelligence executive summary, June 2024

Has the cycle of monetary easing begun? After the Banco Central do Brasil, the European Central Bank (ECB) has become the second major central bank to cut rates. This might bring some much-needed relief to companies and households and could revive the construction market. But there might be more. As our most recent economic survey showed, global sentiment has slightly shifted south, adding to uncertainty amid possible weakening growth. In that…

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Pulling back from the boundaries: An interview with Johan Rockström

Since Johan Rockström and a team of internationally renowned scientists first proposed the planetary boundaries framework in 2009, it has become a key reference in global sustainability efforts. The framework seeks to track the planet’s ability to support human life and development, and it focuses on nine systems and processes that govern the stability of the Earth’s atmosphere, oceans, ice sheets, and ecosystems. Climate change and its cascading impacts are…

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Managing in the era of gen AI

Middle management was already a tough gig. Then generative AI (gen AI) entered the fray. A year after the publication of their book Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 2023), McKinsey partners Bryan Hancock and Emily Field join global editorial director Lucia Rahilly to revisit whether and why middle managers matter, what leaders could do differently to make more…

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Decarbonizing API manufacturing: Unpacking the cost and regulatory requirements

As vital as the life sciences and healthcare ecosystem is to human health, so too is its decarbonization to the health of both humans and the entire planet. Accounting for 4 to 5 percent of total global emissions, this sector is aware of the need to address its environmental footprint and accelerate its transition to net-zero emissions. Roughly one-fourth of emissions from pharmaceutical companies can be attributed to the manufacture…

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Generative AI in healthcare: Adoption trends and what’s next

The transformative power of generative AI (gen AI) will likely reshape the healthcare industry over time, and organizations are beginning to take action. In our Q1 2024 survey, more than 70 percent of respondents from healthcare organizations—including payers, providers, and healthcare services and technology (HST) groups—say that they are pursuing or have already implemented gen AI capabilities (see sidebar, “Research methodology”). The Q1 2024 survey, which included 100 US healthcare…

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Inside the engine room: Debunking the myths of scaling a new business

Building a business is hard, and doing so in a start-up or scale-up context is even harder. Building a successful start-up is akin to building a rocket ship: the team setting the direction (market and product–market fit), growth engines (go-to-market [GTM] strategy and product), crew (talent and leadership), and capabilities (strategy and planning) are essential to helping the start-up reach new heights. Another critical element is the engine room: the…

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Logistics start-up funding: The investor pullback continues

The decline in post-pandemic logistics funding continues. After reaching an unprecedented $25.6 billion in 2021, venture funding for logistics start-ups fell to just $2.9 billion in 2023—a two-year plunge of nearly 90 percent, and the lowest level of funding since 2015. A number of factors are driving this sharp pullback by investors, including high interest rates (which curb venture investment in general), a global slowdown in the shipping industry (as…

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Why agents are the next frontier of generative AI

Over the past couple of years, the world has marveled at the capabilities and possibilities unleashed by generative AI (gen AI). Foundation models such as large language models (LLMs) can perform impressive feats, extracting insights and generating content across numerous mediums, such as text, audio, images, and video. But the next stage of gen AI is likely to be more transformative. We are beginning an evolution from knowledge-based, gen-AI-powered tools—say,…

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Today’s industrial revolution calls for an organization to match

What is humanity’s greatest innovation of the industrial age—the steam engine? Penicillin? The internet? These are all good candidates, yet without the productivity gains from another crucial innovation, the modern business company, it’s hard to imagine how these inventions could have improved the world at the same scale. The trouble is that few industrial organizations have truly cracked the productivity code to maintain high performance over the long run. A…

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SEKO’s head of ocean freight on the AI future

SEKO launched in 1976 with one office, in Chicago. The logistics, transportation, forwarding, and warehousing firm now boasts 150 locations in more than 60 countries. It serves as a global end-to-end logistics partner for its customers, aiming to turn supply chain strategy into a competitive advantage.Akhil Nair, based in Hong Kong, is SEKO’s senior vice president for global ocean freight. McKinsey spoke with Nair about ongoing disruptions to supply chain…

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How the aviation industry could help scale sustainable fuel production

Airlines around the world are committing to ambitious decarbonization goals to reach the industry target of net-zero emissions by 2050. Among potential decarbonization measures, sustainable aviation fuel (SAF) will make the biggest contributions—up to 50 percent of abatement, depending on the airline. Sustainable fuels, which are already certified for use in today’s jet engines, produce about 80 percent less greenhouse gas emissions than fossil kerosene. The SAF industry is still…

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Advanced FP&A practices for a volatile macroeconomic and business environment

It isn’t easy to forecast the next two to three years when macroeconomic conditions and business dynamics are profoundly complex. Yet as technology races ahead—a major (but by no means only) driver of disruption—many companies continue to build models with the same flawed approaches they’ve been using for years. Even when their forecasts do approach the bull’s-eye, critical data points and assumptions are unclear, inconsistent, or missing entirely. The mark…

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Future-proofing operations: How tech and talent go hand in hand

Organizations are grappling with unprecedented workforce challenges, including labor market shortfalls and evolving generational needs. Talent management has become a primary concern for business leaders, with industry experts offering valuable guidance on shaping a future-ready workforce. They examine the impact of technology on operations, the importance of leadership and development opportunities in retaining talent, and innovative approaches to flexibility and career advancement within the manufacturing sector.In this episode of McKinsey…

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Aircraft MRO 2.0: The digital revolution

For airlines around the world, fleet maintenance is increasingly challenging. In the United States, for instance, airlines have endured a 15 percent increase in maintenance costs over the past five years. Meanwhile, there’s been a 14 percent increase in the share of flights delayed. This has raised the pressure on already thin margins in a competitive industry. Although maintenance, repair, and overhaul (MRO) organizations endeavor to provide efficient aircraft maintenance…

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From raw data to real profits: A primer for building a thriving data business

Almost two centuries ago, Lewis Tappan and John M. Bradstreet illustrated the potential for turning data into a profitable product. At the time, businesses and merchants were expanding their operations and needed a reliable way to determine the creditworthiness of potential partners. Bankers and investors were eager for more consistent, objective information in this burgeoning economy to guide their lending and investment decisions. Tappan and Bradstreet established firms dedicated to…

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Embrace gen AI with eyes wide open

Although the relentless rise of generative AI (gen AI) has many fearing for the loss of their livelihoods to machines, it may actually end up benefiting management and workers alike. Ironically, this most advanced of technologies doesn’t require technical skills to use, and instead puts a premium on very human qualities such as experience, judgment, and wisdom. In this episode of the At the Edge podcast, former Fortune CEO and…

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Overcoming challenges in aerospace procurement

The aerospace industry is pivotal to connecting the world for economic growth and global security. But while other industrial supply chains have recovered from the shocks from the pandemic, aerospace continues to grapple with significant operational challenges: persistent shortages in key commodities, uncertainty of future demand, supply chain consolidation, and a workforce in transition. All of these put procurement leaders in a precarious position. Commercial aerospace leaders must rethink their…

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How retailers can build and retain a strong frontline workforce in 2024

The job market in the United States may have grown stronger in the past few months, but a closer look at the data suggests retailers face difficulties. As of May 2024, there were about 2.5 million more job vacancies than job seekers. That spells trouble for retail executives, who continue to see higher-than-average attrition rates within their frontline workforces. Based on responses from more than 1,000 US frontline retail workers,…

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The talent gap: The value at stake for global aerospace and defense

The global aerospace and defense (A&D) sector is booming. The return of air travel to prepandemic levels is one factor behind soaring demand. Another is greater geopolitical instability, which has led to growing national defense spending (in Europe, for example) and rising demand for ammunition. Order volumes across products have increased significantly, and a burst of talent recruiting is under way in the sector. However, headwinds persist. Matching the growing…

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McKinsey technology trends outlook 2024

Despite challenging overall market conditions in 2023, continuing investments in frontier technologies promise substantial future growth in enterprise adoption. Generative AI (gen AI) has been a standout trend since 2022, with the extraordinary uptick in interest and investment in this technology unlocking innovative possibilities across interconnected trends such as robotics and immersive reality. While the macroeconomic environment with elevated interest rates has affected equity capital investment and hiring, underlying indicators—including…

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Net-zero electrical heat: A turning point in feasibility

Electrifying heat production is not just good for the planet; it is also technically feasible and increasingly cost competitive. However, enduring perceptions of industrial heat as “difficult to electrify” have hindered progress toward the decarbonization of heat. Electrification can be an accessible and viable option to decarbonize most low- and medium-temperature heat needs across multiple sectors, including food and beverages, manufacturing, and chemicals. High-temperature heat electrification is also ongoing, as…

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Nature stress test: Assessing exposure of five African banking systems

Africa is both heavily dependent on nature and experiencing rapid nature loss. Some 62 percent of African GDP is moderately or highly dependent on the services that nature provides and 70 percent of communities in sub-Saharan Africa depend on forests and woodlands for their livelihoods. In parallel, momentum is building in the African financial sector in response. This new joint report by McKinsey Sustainability and FSD Africa consolidates the findings…

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Flexport’s CEO on dealing with canal slowdowns

Founded in 2013, Flexport is a global supply chain technology platform and logistics provider. Flexport describes its technology platform as providing services “from factory floors to customer doors,” helping cargo owners manage and monitor end-to-end shipments via sea, air, rail, and road, with customs brokerage, direct-to-consumer fulfillment, wholesale distribution, and other services. In 2023, a year in which Flexport’s technology and services were used to move more than $32 billion…

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Embedded finance: How banks and customer platforms are converging

Revenues from embedded finance (EF)—the delivery of financial products by nonfinancial entities within their broader offerings—could surpass €100 billion in Europe by the end of the decade, according to McKinsey forecasts. The distribution of financial products and services, such as loans and insurance, in third-party channels is gaining importance as technology and data allow for instant and seamless customer journeys, and customers increasingly expect to find financial services when and…

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Aiming higher: Embedding ‘systematic ambition’ to drive UK corporate growth

Only 36 percent of the 500 largest companies in the United Kingdom are publicly listed, a marked shift that has been under way for many years, so a thorough understanding of today’s UK corporate landscape requires looking beyond the “UK plc”. Our research, which goes beyond publicly listed companies to consider the entire UK corporate landscape, indicates that top performers are more adept and purposeful in creating the conditions to…

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Connecting strategy, finance, and personal development: A conversation with Marjorie Lao

The CFO is a company’s “connector in chief.” No one else in the organization is more important for ensuring that strategy, financial controls, stakeholder management, technology, and personal development link together for value creation. Marjorie Lao, who served as the CFO of the LEGO Group—and before that, as CFO of the Norway-based public company Tandberg (now part of Cisco Systems)—managed these connections for more than a decade and is now…

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