The Beginning of the End of Service Charges? An Examination of California’s SB 478
Quick Hits Starting July 1, 2024, a new California law, SB 478, will prohibit businesses from adding automatic service charges onto consumer bills. Other states and federal agencies may soon restrict, or prohibit, businesses from using automatic service charges. California Governor Gavin Newsom signed Senate Bill (SB) No. 478 into law in October 2023, and recently, the California Attorney General’s Office released a set of answers to frequently asked questions…

