Customers Want Predictability in Usage-based Pricing. Here’s How to Help Them Get It.
Though many customers value paying only for what they consume in usage-based pricing, that flexibility also makes it very difficult to predict how much of your product they’ll use. Accurately predicting usage—and therefore cost—is a major sticking point for buyers of usage-based software. We’ve heard from plenty of leaders who opt to build instead of buy because it makes it significantly easier to forecast their costs. The good news is…

