Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer service skills have served her well as both a software engineer and tech investor. From a…
On 19 May 2023, the UK Department for Science, Innovation and Technology published the National Semiconductor Strategy, setting out the UK’s 20-year vision to grow deep foundations in semiconductor technology, while also bolstering the UK’s national security and resilience in an industry that has suffered supply chain issues and geopolitical tensions. 1. Growing the domestic sector The strategy recognises the importance of semiconductor technology to the growth of the UK…
As new environmental, social, and governance (ESG) regulations take shape around the world, businesses need to make sure their sustainability policies and efforts are up to snuff. Even if you think you’ve got ESG compliance covered, taking a more holistic view of your efforts can help you remain agile as regulations and stakeholder expectations shift. Especially as more regulations call for a move from voluntary reporting into required disclosures audited…
Receiving a donation for your nonprofit is the absolute best. It’s amazing, delightful, a perfect experience, 10/10, would recommend it. But asking for that money? An awkward, terrible, tedious grind. Uggghhh. We just want to save the children now. Luckily, we live in an age where asking for donations is the easiest it’s ever been. As long as your nonprofit organization has a social media account, you’ve got a platform…
Managing risk effectively on the Middle East’s giga-projects will require behavioural change along with a raft of measures to pre-empt the schedule and cost overruns seen on past megaprojects in the region. This was among the conclusions to emerge from an expert panel discussion hosted by RICS and HKA, the global risk mitigation consultancy. The webinar,1 attended by over 400 people from 41 countries, heard how the giga-projects involve unprecedented…
In a much-anticipated opinion released on June 1, 2023, the US Supreme Court held that the scienter element of the False Claims Act (FCA) turns on the defendant’s “knowledge and subjective beliefs” – not on “what an objectively reasonable person may have known or believed.” The unanimous decision in the consolidated cases, United States ex rel. Schutte v. Supervalu Inc. and United States ex rel. Proctor v. Safeway Inc., held…
While location is undoubtedly a crucial factor when purchasing a property in prime central London, it is important to note that the legal frameworks implemented in these areas often contribute significantly to their appeal. In this article, we aim to address several common questions that arise when individuals seek to purchase properties on London estates. Do I have access to the local garden square? Properties with limited or no outside…
As an online business operating within the European Union (EU), it is crucial to be aware of the legal obligations and mechanisms in place to ensure consumer protection and dispute resolution. The European Online Dispute Resolution (EU-ODR) platform is a vital component of this framework. In this article, we will explore the EU-ODR platform and its key obligations, providing valuable insights for online businesses in the EU. The European Online…
Unconscious bias training has had a bad press. Critics claims that some corporate courses have little or no lasting value, or even reinforce negative stereotypes. This may partly reflect a backlash by some against social change in general; rising cultural awareness in the hard-headed world of business; or training that’s poorly designed or delivered. In our experience, people respond positively. The Ayming Academy module on unconscious bias begins with a…
Owners of intellectual property rights (the owner) should keep in mind the measures provided for in the Trademarks Act and the Copyright Act (collectively, the Acts) intended to address the importation and exportation of counterfeit goods in Canada as part of their enforcement toolbox. This can include if the conditions are met, pharmaceutical products for example. The process provided for in these Acts arises from the general prohibition on importation…
The travel app Hopper launched in 2015, with the bulk of its initial revenue coming from airline ticket sales. A few years later, the company ramped up a travel fintech business—selling consumers algorithmically enabled financial products such as price-freezing capabilities and cancellation insurance. It has since expanded those offerings and made them available to other travel companies as a B2B service. “When we started Hopper, we thought it would…
When Southwest Airlines suffered a post-holiday meltdown in December 2022, the trigger was a bout of adverse weather. But the storm hit Southwest harder than it did most airlines. The company’s outdated computer systems collapsed, and years of underinvestment in technology, particularly staff scheduling systems, led to more than 16,700 flight cancellations over the holiday travel period. Amid the chaos, an executive’s memo demanding proof of illness for the use…
The partnership has improved customer experience, enhanced its combined network and benefited more than 7 million customers since launching in May 2018. Delta and Korean Air rapidly grew connecting passengers over ICN to 2,000 per day each way, an increase of more than 40% in five years despite the COVID-19 pandemic. Delta Air Lines and Korean Air are celebrating the fifth anniversary of the leading joint venture between the U.S.…
It’s no secret that marketers are under immense pressure to do it all: tailor campaigns to customer demand, build strong data-driven strategies, and think of outside-the-box ideas – fast. That’s why generative AI for marketing is so powerful. It can take care of many of those things in seconds, allowing you to focus your time on strategic and creative thinking. As General Manager of Marketing Cloud at Salesforce, I have…
World Environment Day, held annually on June 5, puts a spotlight on the pressing environmental challenges of our times and is a great opportunity for people all around the globe to discuss efforts to protect and restore the Earth. Established by the United Nations (UN) General Assembly in 1972 and led by the UN Environment Programme (UNEP), World Environment Day celebrates its 50th anniversary in 2023. Over the past five…
By: Peter Caillard Peter Caillard asks why road construction projects suffer from the same disputes time and time again, and what can be done to straighten out the bends? Building roads for the betterment of transportation links remains a cornerstone of the economic growth strategies of many developed and developing nations. Road construction can be a complicated endeavour and every project is unique, but with thousands of years of experience…
India is considered one of the top medical tourism destinations in the world as it provides advanced medical technologies and infrastructure, a low waiting period, and skilled doctors, all at an affordable cost. Therefore, both non-resident Indians and foreigners flock to India for assisted reproductive remedial measures, such as surrogacy. Surrogacy was legalised in India in 2002 through the National Guidelines for the Accreditation, Supervision and Regulation of Assisted Reproductive…
SEOUL, June 5, 2023 — LG Electronics (LG) has joined RE100 (Renewable Energy 100), a global initiative advocating for businesses to convert to 100 percent renewable energy for all their electricity requirements. The decision to become an RE100 member is yet another example of its strong commitment to sustainability and to fulfilling its responsibilities as a global corporate citizen. The company has finalized plans to convert all its business sites…
▲ CEO and Head of DX (Device eXperience), Samsung Electronics Just like how we are always on the move, the lifestyles and the values of consumers are also constantly changing. With growing demand for smart homes and a sustainable future, consumers have shown that they no longer see functionality alone as the main priority when considering their appliance needs. Now, how an appliance makes life more sustainable, connected and stylish…
Much has been written about the negative impact of the food system on the health of the planet and people, from the harmful effect that intensive agricultural practices have on the natural environment to the looming global health crisis resulting from unhealthy eating habits. Many people believe that the food industry can do more to tackle the problems with food production, such as incentivising suppliers to adopt regenerative agricultural practices,…
What you need to know The SCC dismissed Nova Chemicals Corp.’s (Nova) appeal in an 8-1 decision. This case considered accounting of profits as a remedy for patent infringement and provided some much-needed guidance on how to determine if a non-infringing option exists, and whether to use it in the calculation of the profits to be disgorged by the infringer. The SCC upheld the award of springboard profits to Dow…
Many consider workflow to be a necessary evil. But it is necessary, and I will make my case in this post. I highly recommend working through the requirements for workflow and including it in your initial site build or rebuild. However, not all of us have that luxury – and that’s okay. The great thing about workflow in Sitecore is that at the end of the day, it is just another…
Seyfarth Synopsis: Companies have been following with interest the Harvard and UNC cases that address affirmative action in the context of higher education. Both cases were argued before the Supreme Court on October 31, 2022 and rulings are expected very soon. In anticipation of the Court’s decisions, Seyfarth is highlighting key areas of interest for employers. Overview of the UNC and Harvard Cases The two cases are Students for Fair…
The holiday shopping season may be a few months away, but marketers are already planning for it. And this season, it’s all about rewarding existing customers for their loyalty with personalized offers that make them feel special. For the last few years, we’ve seen consumers move away from their favorite brands, first due to availability, then price. In fact, 71% of consumers admit they’ve switched brands in search of better…
On June 1, 2023, in a resounding 8-1 decision, the United States Supreme Court granted employers an important victory by holding that the National Labor Relations Act and prior precedent did not preempt a state court tort action against a labor organization that sanctioned a work stoppage that was timed deliberately to destroy the employer’s property. By allowing the state court action to proceed, the Supreme Court in Glacier…
One lesson for software companies has become abundantly clear during the last 18 months: pricing needs to be on the C-suite’s agenda. Before then, the industry had been growing so fast for over a decade that executives and investors tended not to view individual product margins as an overriding concern. Now, however, that has all changed. After years of rapid growth, the industry faces economic uncertainty, increased capital costs as…
Have you seen the recent pictures of Pope Francis wearing a puffer jacket in the style of Balenciaga or Elon Musk holding hands with AOC? If so, these were created using Midjourney, an artificial intelligence (AI) art generator which can be used to create images from text descriptions and prompts. The use of AI systems like Midjourney, as well as others such as ChatGPT, Dall-E, Github Co-Pilot and Stable Diffusion,…
Working from home or working alone? – Activate a healthier culture by supporting employee well-being Much has shifted during the past few years. Hybrid and remote working have gone from unique to mainstream. People have been asked to do more and respond in unexpected ways to meet new community and customer needs. Time together as a team connecting has reduced, and a sense of greater purpose for the organisation may…
In our ongoing exploration of assistive technologies, we have witnessed the remarkable advancements that have revolutionized accessibility for individuals with disabilities. Today, we shift our focus to cognitive assistive technologies, an innovative field that aims to enhance digital accessibility for individuals with cognitive impairments. These technologies play a crucial role in empowering individuals to navigate and engage with digital content effectively, fostering inclusivity and equal opportunities. Join us as we…
A small, picturesque village on the Mediterranean coast isn’t usually what comes to mind when we think of the typical birthplace for a global tech unicorn. But Croatia-based Infobip has grown into a global communications giant reaching more than seven billion mobile devices and “things” in more than 200 countries and generating close to $2 billion in revenue. Amid a generative AI revolution, Infobip is helping companies change how their…
How Much Do Most Companies Spend on Training and Development? The 2021 Training Industry Report published by Training Magazine indicated the average company spent $1,071 per employee on training in 2021. When looking at the average based on size: Small companies (100-999 employees) spent the most per employee at $1,433, even though they decreased their spending by over $200 per employee from the previous year. Mid-sized companies (1,000-9,999 employees) nearly…
Calling all companies: it’s time to bolster your brand fan base. This year’s Salesforce Connections event (June 7-8 in Chicago) is all about building powerful, lasting customer connections with meaningful interactions — or as we like to call it, creating customer magic. At Salesforce Connections, you’ll learn how to use technology to grow your customer relationships. You’ll see how using artificial intelligence (AI) and data-powered insights can help you work…
For anyone with an entrepreneurial spirit and a knack for editing snappy short-form videos, TikTok can offer the chance to make some cold hard cash. After all, there’s a huge audience on this thriving social media platform, eager to be entertained (and maybe even spend some money in the process). In 2023, TikTok ranks as the 6th most-used social media platform worldwide, with over 3 billion downloads and 50 million…
In this day and age, business and technology have merged into one inseparable entity, and they collaborate hand in hand to propel both long-term growth and evolutionary change. There is no exemption made for Human Resources (HR). Today, the role of human resources (HR) extends far beyond the basic transactional activities it once performed and has transformed into a strategic driver responsible for analyzing and improving employee performance. This transition…
As the financial services industry continues to evolve, companies are looking for ways to stay ahead of the competition and increase their market share. One way to do this is by leveraging the power of generative AI. Generative AI is an advanced form of artificial intelligence that can create content from scratch, taking the burden off of manual labor and allowing companies to focus on their core business. As a…
In this edition of Author Talks, McKinsey Global Publishing’s Lucia Rahilly chats with McKinsey partners Emily Field and Bryan Hancock, as well as senior partner Bill Schaninger, about their new book, Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 18, 2023). The authors discuss the critical impact of middle management in vision creation, coaching, and skill development, and share…
Between Facebook, Instagram, Twitter, Linkedin, TikTok, Snapchat and more, keeping track of all of your brand’s social media accounts can feel like herding cats (and it’s not nearly as cute). But you don’t have to go at it alone. There are lots of apps, platforms and websites out there for properly managing multiple social accounts. This includes schedulers, reporting tools, and social media management software that ensures you’re engaging with…
Samsung’s Biometric Card IC is an all-in-one security solution that offers biometric cards a variety of things they need to make everyday transactions safer and more convenient. This new fingerprint security chip was selected as a winner of the CES 2023 Best of Innovation Awards in the Cybersecurity & Personal Privacy category. Let us take a look at how this groundbreaking technology can help people solve one of the world’s…
Creating viable strategies for talent acquisition in today's ever-changing business environment is essential to driving organizational growth and ensuring the organization's resilience against unknown future difficulties. Here is how you can develop this long-term advantage over your competitors. Accept the Challenge of Leveraging the Power of People Analytics Utilizing people analytics is the first step in the process. It is possible for data-driven insights about your workforce to have a…
What happens when the CEO of your organization suddenly resigns or retires? Are you confident that there is someone ready to step up and fill the leadership gap? That is why succession planning is vital to every organization. Succession planning can help ensure a smooth transition of leadership and maintain continuity in the face of unexpected changes. Starting a succession plan can be daunting, but the first step is to…