Business, Management, Marketing, Money, Tax, Law, People

  The travel app Hopper launched in 2015, with the bulk of its initial revenue coming from airline ticket sales. A few years later, the company ramped up a travel fintech business—selling consumers algorithmically enabled financial products such as price-freezing capabilities and cancellation insurance. It has since expanded those offerings and made them available to other travel companies as a B2B service. “When we started Hopper, we thought it would…

One lesson for software companies has become abundantly clear during the last 18 months: pricing needs to be on the C-suite’s agenda. Before then, the industry had been growing so fast for over a decade that executives and investors tended not to view individual product margins as an overriding concern. Now, however, that has all changed. After years of rapid growth, the industry faces economic uncertainty, increased capital costs as…

A small, picturesque village on the Mediterranean coast isn’t usually what comes to mind when we think of the typical birthplace for a global tech unicorn. But Croatia-based Infobip has grown into a global communications giant reaching more than seven billion mobile devices and “things” in more than 200 countries and generating close to $2 billion in revenue. Amid a generative AI revolution, Infobip is helping companies change how their…

In this edition of Author Talks, McKinsey Global Publishing’s Lucia Rahilly chats with McKinsey partners Emily Field and Bryan Hancock, as well as senior partner Bill Schaninger, about their new book, Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 18, 2023). The authors discuss the critical impact of middle management in vision creation, coaching, and skill development, and share…