When Amazon went public in 1997, founder and then CEO Jeff Bezos’ message to shareholders was clear: His focus was on creating long-term value through bold operational investment. The following year, as promised, Amazon doubled its distribution capacity and more than tripled its inventory.And the rest, as we know it, is history. However, not many companies managed to follow in the footsteps of the tech giant, which by today, has a…
Every company understands how crucial return on investment is. But how many view return on talent the same way?Employees represent both an organization’s largest investment and its deepest source of value. In a world where businesses are navigating economic uncertainty, rapid technological change, and upheaval in the working model, it’s important that their talent systems emphasize both productivity and value creation. Having the right talent in the right roles—and giving…
A few years ago, researchers attached recording devices to a few hundred Americans and sampled their conversations over several days. They found that these volunteers spent, on average, 52 minutes per day having conversations about people who were not there. In other words, gossiping. Gossip is a ubiquitous feature of human communication, explains Michele Gelfand, a professor of organizational behavior at Stanford Graduate School of Business. Everyone seems to do…
Sjoerd van Leeuwen/theispot.com Imagine a product that millions of people find frustrating to use because of a design choice that could have easily been avoided. If it were your product, wouldn’t you want to know who was frustrated by it and why, how to fix the problem, and how your organization could avoid making similar mistakes in the future? Obviously, letting a customer down is bad for business. Yet some…
The gains you can make before potentially paying Capital Gains Tax (CGT) have halved for the 2024/25 tax year. If you plan to dispose of assets, the change could affect you. Read on to find out when you could be liable for CGT and some steps you might take to manage a bill. CGT is a tax on the profit you make when you sell certain assets that have increased…
Do (slightly) sweat the small stuff vbois January 29, 2024
As healthcare organizations look to the future, they cannot overlook the need to place the consumer at the center of all they do. Only by improving care outcomes and consumer experience will they deliver financial returns and remain competitive while meeting consumers’ holistic health and wellness needs. Consumers are more motivated than ever to choose healthcare options that offer a better experience, higher quality of care, and greater value. As…
(This opinion essay was originally published on Newsweek on March 29, 2024.) We represent a group of 25 Yale faculty who have just returned from a five-day visit to Israel. Our mission was to learn from and make meaningful academic connections with our Israeli counterparts. Much of what we learned and observed astounded us. The environment is challenging, yet the Israeli academic enterprise has proven breathtakingly resilient. Imagine operating a…
Business leaders face a wide variety of difficult decisions: whether their companies should stay small or go big, whether layoffs are necessary for survival, whether a proposed partnership is a good idea or a recipe for disaster.When faced with difficult decisions, it can be tough for leaders to cut through all the questions that inevitably run through their heads so they can instinctively choose the right path. The best way…
On February 29, 2024, Russian President Vladimir Putin, in his state of the nation speech to the Federal Assembly, stressed the need to form a new contour of equal and indivisible security in Eurasia, as well as the country’s readiness for a substantive conversation on this topic with interested parties and associations. Already in April, 2024, the Russian leader’s idea was being pursued during Russian Foreign Minister Sergei Lavrov’s visit to…
On April 22, from 13:30 to 16:30 Kaliningrad Time (GMT +2), the Valdai Discussion Club will hold a special session as part of the International Kant Congress, titled “Reason and Progress? History of Civilisations Turned to the Future”. The session will be held at the Immanuel Kant Baltic Federal University (BFU) (Kaliningrad, Alexander Nevsky St., 14). In January 2024, during a visit to Kaliningrad, Russian President Vladimir Putin met with students from…
Apr. 17, 2024 – As most California employers are now aware, a new workplace violence law (SB 553) requires essentially all CA employers to develop and implement written Workplace Violence Prevention Plans and training by July 1, 2024. The new requirements will be enforced by Cal/OSHA. Cost – There is no cost to attend, but registration is required. REGISTER HERE Join us for a two-part webinar series as attorneys from our Workplace Safety team guide…
Giving and receiving help are essential aspects of organisational life, whether that’s providing career advice or soliciting a colleague’s input on a tricky technical problem that you just can’t solve on your own. Through help exchange, individuals gain access to ideas, resources and relationships that help them complete tasks more efficiently and effectively than if working alone. However, a growing body of research has documented various ways in which people routinely…
Seyfarth Synopsis: U.S. Citizenship and Immigration Services (USCIS) recently announced a Temporary Final Rule extending the automatic extension period for certain Employment Authorization Document (EAD) renewal applicants from up to 180 days to up to 540 days. On April 4, 2024, the U.S. Citizenship and Immigration Services (USCIS) announced a Temporary Final Rule (TFR) extending the automatic extension period for certain Employment Authorization Document (EAD) renewal applicants from up to…
Editor’s note: Field notes is a series where we report on the ground at significant industry, research, and other events. For this edition, Joseph Bonneau, a16z crypto research partner and NYU assistant professor, attended the 11th Zero Knowledge Summit (zkSummit) in Athens on Wednesday, April 10, where he took notes on the talks. The event, hosted by the Zero Knowledge podcast, had roughly 500 attendees and ran four simultaneous tracks…
Effective July 1, 2024, employers will need to comply with new paid leave requirements that apply to all Chicago employees (including those who work from home from Chicago). The Chicago City Council passed the Paid Leave and Paid Sick and Safe Leave Ordinance (“Paid Leave Ordinance”) on November 9, 2023. Although the ordinance’s new requirements originally were slated to go into effect on January 1, 2024, an amending ordinance delayed…
Chris Lee is cofounder of IYK, a startup that makes digital experiences tangible through NFC chips. Michael Blau is a deal partner at a16z crypto and part-time generative artist. And Robert Hackett is an editor at a16z crypto. They discuss the merging of the digital and physical, new consumer experiences enabled by chipped goods, the challenge of counterfeits and bots, and more. Welcome to web3 with a16z, a show about…
The ability to accurately forecast results and behaviors has always been fundamental to business success. If a company can predict future outcomes, it will be able to leverage its skills and opportunities to increase revenue and make progress against its goals. Greater predictability leads to more effective budgeting and planning so that leaders and teams can make decisions with greater confidence. For instance, if a company can accurately forecast the…
Quick Hits Federal financial regulators are targeting employers for employees’ use of personal text messages or off-channel communications to discuss business, alleging it may violate recordkeeping rules. The actions raise concerns for financial employers given the increased use of personal electronic communications platforms and of the popularity of bring-your-own-device policies. The actions further highlight federal regulators’ push to incentivize employers to self-report potential legal violations by providing leniency in penalties. …
Who is Ludwig Erhard and what has he got to do with industrial relations in the UK? Ludwig Erhard became the first Minister of Economy of the newly established Federal Republic of Germany in 1949. He faced an almost impossible situation. Industrial production was around a third of what it had been in 1938, there were huge shortages of food and other essential consumer goods, the old Reichsmark was losing…
Quick Hits The EB-1, EB-2, and EB-3 final action dates will remain unchanged for all countries of chargeability. USCIS has confirmed it will accept employment-based adjustment of status applications based on the final action dates chart for the May 2024 Visa Bulletin. The EB-4 Certain Religious Workers category is extended until September 29, 2024. The May 2024 Visa Bulletin does not show any advancement in final action dates and dates…
We recently observed National Doctors’ Day in the United States, which was the finale of National Physicians Week. During this week we celebrate physicians and the critical impact their work has on the lives of their patients and patients’ loved ones. Evidence shows that this population is both distinctive and critical to healthcare organizations’ success, and requires specific attention to understand their experience and needs. As we recognize the contributions…
In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter explore the shift towards flexible subscription models that B2B organisations are making, and the lessons they can draw from B2C practices.Listen here or read on for an edited transcript. Tom Carpenter: Hello everyone and welcome to another episode of CX Talks. Today we’re going to be doing a bit of a focus on subscription…
As we continue to integrate generative AI into our daily lives, it’s important to understand the potential harms that can arise from its use. Our ongoing commitment to advance safe, secure, and trustworthy AI includes transparency about the capabilities and limitations of large language models (LLMs). We prioritize research on societal risks and building secure, safe AI, and focus on developing and deploying AI systems for the public good. You…
Apparently, the growing changes in international life will be so significant that they will affect not only the direct balance of power between the leading nations, but even our fundamental ideas about the degree of importance of certain types of state activity. We already see that the modern state is faced with such serious challenges that foreign policy is everywhere subject to considerations of a domestic, political nature. This applies…
Drop lets members receive targeted offers and earn rewards by shopping with their debit or credit cards. From the time CEO Derrick Fung cofounded Drop with his brother Darren Fung and Cameron Dearsley in 2015, he also recognized the enormous potential value in having large volumes of consumer transaction data. In 2020, the company launched Cardify (now called Drop for Business) to responsibly monetize that data.In a conversation with McKinsey’s…
Quick Hits USCIS recently announced that it has updated its definition for “Schedule A, Group II” occupations. USCIS has now clarified that Schedule A, Group II “Sciences or Arts” occupations include occupations in any field of knowledge and/or skill for which colleges and universities commonly offer courses leading to a degree. This clarification aligns USCIS’s policy with DOL regulations. In connection with the current administration’s push to retain STEM talent,…
Almost one-third of Americans consider immigration the most important “problem” that the United States faces, according to a new Gallup poll. And yet, companies say they need far more workers than the current system allows.Some business leaders say that visa restrictions remain too tight on visas for skilled and unskilled labor. Either way, immigration will be a critical issue during the US election season. The carefully negotiated bipartisan bill that…
The start of the new tax year on 6 April 2024 is an important date for your financial calendar. Several allowances and exemptions reset, including your ISA allowance, Dividend Allowance, and Capital Gains Tax (CGT) Annual Exempt Amount. Now may be a good time to start utilising these allowances and exemptions to make more tax-efficient contributions to your savings and investments. However, the start of a new tax year also…
Understanding NFTs as commodities calls for a more nuanced analysis than what their “non-fungible” label might suggest at first glance. By Yvette D. Valdez The appropriate regulatory characterization of cryptocurrencies and digital assets for US legal purposes has spawned many pages of analysis and occupied many hours of industry, law firm, and regulatory consideration. Significant amounts of commentary, and later government and judicial attention, have been devoted to determining whether fungible…
The electric grid, a vast and complex system of wires and power plants, is essential to our economy and underpins our industrial strength. Currently, we face a critical challenge: our electricity demands — expected to nearly double by 2040 due to factors like AI compute, reshoring, and “electrification” — are soaring, but our grid infrastructure and operations struggle to keep pace. To seize a future of energy abundance, we must…
Individuals who experienced maltreatment in childhood – such as emotional, physical and sexual abuse, or emotional and physical neglect – are more likely to develop mental illness throughout their entire life, but it is not yet well understood why this risk persists many decades after maltreatment first took place.In a study published in Proceedings of the National Academy of Sciences, scientists from the University of Cambridge and Leiden University found…
Howie and Harlan are joined by Atheendar Venkataramani, a physician, health economist, and director of the Perelman School of Medicine’s Opportunity for Health Lab, to discuss the powerful role of economic opportunity in population health outcomes. Harlan reports on two studies where treatments’ unexpected benefits leapt ahead of understanding why they work. Howie reflects on the business model of the pharma industry and the market reaction to anti-obesity drugs. Links:…
Seyfarth Synopsis: On March 14, 2024, the Massachusetts House of Representatives passed legislation that would prohibit employers from obtaining or using a true credit report for employment purposes. The proposed law, which includes only limited exceptions, would be one of the most restrictive of its kind in the country. The bill is expected to pass the Senate and be signed by Governor Maura Healey. If passed, the law would go…
Quick Hits USCIS extended the automatic extension period for eligible EADs from up to 180 days to up to 540 days for applicants who timely and properly filed their Form I-765 applications. The eligible applicants are those who filed their Form I-765 1) on or after October 27, 2023 and if the application is still pending, on April 8, 2024; or 2) on or after April 8, 2024 and on…
Today we launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024. These updates include new Microsoft Copilot capabilities across Dynamics 365 and Microsoft Power Platform—as well as role-based extensions of Copilot for Microsoft 365—that transform business processes with natural language processing, AI-generated insights, and assistance with time-consuming tasks. This morning’s Microsoft Business Applications…
The European Research Council (ERC) has announced today the award of 255 Advanced Grants to outstanding research leaders across Europe, as part of the EU’s Horizon Europe programme. Four University of Cambridge researchers are amongst those to receive this prestigious and competitive funding.The University of Cambridge’s grant awardees are: Dr Albert Guillén i Fàbregas in the Department of Engineering for his project Scaling and Concentration Laws in Information Theory. Fàbregas,…
We’re talking a lot about making sure everyone feels included and respected in the workplace. But sometimes, it’s not the big, obvious stuff that makes people feel excluded and disrespected – it’s the little things. We have likely all experienced situations where someone’s words or actions felt unkind or disrespectful towards our identity. These subtle actions are referred to as “microaggression”. They can target various aspects of who we are,…
In a nearly four-decade career as an institutional investor, Christopher Ailman has experienced multiple economic cycles. As investors navigate one of the most difficult operating environments in history, Ailman, chief investment officer (CIO) of the California State Teachers’ Retirement Fund (CalSTRS), a US public pension fund with a portfolio valued at $331 billion, emphasizes the importance of getting the timing right: “Being right too early is indistinguishable from being wrong.”…
The United States seems to be embarked on a heated rematch between two leaders who, despite their different personalities, respective supporter bases and ideological standpoints, have very little to offer in the way of a new relationship between the United States and its southern neighbours. Rather, both a Democrat or a Republican Administration will likely just be concerned with maintaining most of the region in line with its foreign policy…