On May 3, 2023, New York Gov. Kathy Hochul signed legislation into law increasing New York’s minimum wage for most employees beginning January 1, 2024, through 2026. Enacted as part of the state’s budget legislation, increases to the minimum wage beginning in 2027 and beyond will be indexed to the consumer price index. Below, we’ve outlined what employers should know about this development. Minimum wage increases, 2024 – 2026 The…
You’ve likely heard collaboration categorized as a “soft skill.” Distinguished Harvard Fellow and award-winning author, Dr. Heidi Gardner, says that’s not true. Dr. Gardner was in Toronto for BLG’s smarter collaboration session, sharing the stage with Patrice Walch-Watson, senior managing director, general counsel and corporate secretary for Canadian Pension Plan Investments; Sandra Perri, senior vice president and general counsel at Sun Life Canada; and Graham Ross, BLG’S chief client officer.…
Mr Smith has been a client of Dixcart’s for many years and he wants to explore the options available to provide financial help to his children, as they get older and start their careers. The children are all in their teens, with the eldest just about to start university. Mr Smith wants to ensure that they make considered future decisions financially and do not take the opportunity to have a…
The current AI revolution is often compared to the industrial revolution, but a more fitting comparison is to the creation of the nuclear bomb, as the Centre for AI Safety recently highlighted: “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war”. While nuclear fission’s immense power was feared by its inventors (and rightly so) it is now humanity’s strongest hope for reducing…
For many years, brands talked at their customers instead of with them. Marketers told customers what they wanted, rather than asking them what they needed. Advertisers addressed everyone with a single campaign. Thanks to conversational marketing — connecting with customers through personalized, two-way conversations in real time — these “one size fits all” tactics are becoming a thing of the past. Over the past two years, 68% of customers have…
Customers traveling on Delta can take advantage of more than 650 weekly flights across the pond in peak summer, a remarkable 30% increase in the airline's seat capacity compared to 2022. Delta's largest trans-Atlantic schedule ever is officially in full operation, and customers are flocking to idyllic locations like the golden beaches of France's enchanting Cote d'Azur, sun-soaked Mediterranean islands and other vibrant cities brimming with history. Customers traveling on…
As you accumulate wealth, it is important to consider what would happen to your estate in the event of your death. An estate is defined as everything a person owns when they die, and this can include property, investments, money, and personal possessions. The time to consider your estate isn’t just when retirement is approaching, it is at any age where you have accumulated wealth or possessions. If you are…
Samsung Electronics today announced the launch of the new Less Microfiber Filter, an external washing machine filter designed to significantly reduce plastic microfiber emissions during laundry cycles. Designed with inspiration from apparel maker Patagonia and expertise from the global ocean conservation organization Ocean Wise, the filter builds on the success of last year’s Less Microfiber Cycle to substantially cut microplastics and enable sustainable laundry washing that is both effective and effortless.…
We’re expanding our test of Meta Verified to India after seeing good results from our early testing in several countries globally. We’ll also continue honouring verified badges that were granted previously based on existing criteria. To help up-and-coming creators grow their presence more quickly on our apps, in February we announced that we’ll begin testing a new offering called Meta Verified. It is a subscription bundle on Instagram and Facebook…
There is arguably nothing more valuable to your company, and central to its success, than data. According to a 2023 survey, 88% of business leaders are increasing investments in data and artificial intelligence (AI). But only 39% of companies make data training available to all employees. We can help you change that. Learning about data isn’t as hard as you might think. Here, we’ll share some of our best data…
In today’s rapidly evolving work environment, professional development is no longer a nice-to-have perk, it’s an imperative. With budget tightening and workforce disruptions such as layoffs affecting many sectors, now is not the time for organizations to eliminate employee professional development and training. Likewise, individuals should continue to upskill regardless of whether organizational resources are plentiful. In this article, we explore ways that executives may approach learning and development (L&D)…
Generally speaking, when a company needs a new system or solution, they usually have to choose between an off-the-shelf solution (COTS) or building something themselves. And there are pros and cons to both. Out-of-the-box will probably offer most of the functionality you need, but if you need anything tweaked, you are totally dependent on the supplier – and this will cost you. The beauty of custom-built is that you can…
Inflation has presented a serious issue for retailers throughout the last year. Increased costs may mean lower profit margins if in-store prices are not raised, but raising prices could push loyal customers away. Sustained high prices are also squeezing shoppers’ wallets as household expenditures rise and customers must prioritize “essential” items like food or gas rather than that new outfit or pair of shoes. This is a dilemma that will…
On May 31, the Federal Deposit Insurance Corporation (FDIC) reported to the public what many banks already knew and had been experiencing for the past year – that deposits are declining in the American banking sector. There has almost been $1.2 Trillion removed from the banking system over the past year. In addition, the recent banking stress, which resulted in several large bank failures, has amplified the outflow of deposits…
Studies of developed economies have suggested that rapid job turnover is linked with economic growth, perhaps because workers are more efficiently re-allocating their labor to where it will be most productive. But for a new study, Yale SOM’s Kevin Donovan and his co-authors took a broader view, incorporating data from 49 countries, including developing economies. They found that high labor flows are actually negatively correlated with GDP per capita. …
She fit our buyer persona to a tee — or so it seemed. She was an HR leader with a $100k problem: trying to grow and keep her people. I was a partner at Dale Carnegie with a training program that had the answer. But five minutes into our first call, I knew it was a bust. She wanted a lunch-and-learn when what she needed was a development program. She…
Once considered toys, shared electric kickscooters (e-kickscooters) have grown up. Expanding in number from virtually nothing in 2017 to a peak of 350 million trips among global leading players in 2022, shared e-kickscooters have caught the attention of regulators worldwide. To better understand how guidance may evolve, we identified and examined the regulatory archetypes of the top 100 cities worldwide. Regulatory review of the top 100 global cities Five years…
Nearshore software development is the outsourcing of business processes to specific companies located near your country. Nearshoring companies are located in countries with similar time zones, so they can move their operations to a cost-effective location where the time difference between the two companies should not exceed 1 to 3 hours. Thanks to the proximity and fewer cultural and time differences, communication reaches a higher level in nearshoring. This type…
Marketing automation is the use of technology to automatically handle marketing operations and multifaceted campaigns across several channels. To boost income and maximize productivity, marketing and sales teams employ marketing automation to automate online marketing campaigns and sales activities. Employees are freed to work on higher-order issues when repetitive jobs are properly handled by automation and human error is decreased. Marketing automation allows marketers to offer real-time, targeted, data-driven campaigns…
Non-competition covenants are regularly included in commercial agreements related to the purchase of a business and are critical in ensuring that the vendor of a business does not compete following the sale. However, even in commercial agreements, to be enforceable, non-competition covenants must be reasonable in geographic scope, length of time and the scope of the activity prohibited. Recently, in Ruel v Rebonne, 2023 ABCA 156 (CanLII), the Court of…
On May 29, 2023, the Office of the Privacy Commissioner of Canada (OPC) released new guidance on employee privacy rights in the workplace (the Guidance). The Guidance considers the balance between respecting employee workplace privacy while also recognizing that, under certain circumstances, employers may have a legitimate need to monitor and manage their employees. Overview While employers may need to collect certain information about their employees, employees will still have…
Can the Cloud Accelerate the Transition to Lower Carbon Industries? In today’s ever-evolving landscape, technological advancements play a pivotal role in propelling innovation and shaping industries. One area that holds immense potential is the cloud computing ecosystem and its capacity to expedite the transition to lower carbon industries. The cloud offers numerous benefits for industries striving to reduce their carbon footprint. By leveraging cloud infrastructure and services, businesses can optimise…
Corporate philanthropy spending reached new heights in 2021, exceeding $21 billion in the U.S. alone and marking a 24% increase over the previous year. These contributions, which traditionally focused on supporting galleries, museums, and shiny new buildings, have gained a higher profile in corporate decision-making. While management scholars have long pointed out the importance of corporate philanthropy, businesses’ approaches to it vary widely, and few have fully integrated it into…
Paternity leave Paternity leave remains at two weeks and may be taken within the period from the week of the birth or adoption and up to two weeks after the end of the maternity leave period. The paternity leave can also be claimed in the case of a stillborn child. If the mother passes away before or during childbirth or even during maternity, then any remaining maternity leave not claimed…
Generative AI has raised considerable buzz lately, but with this hype comes a lot of misconceptions and confusion on how it can help marketers. With customer expectations rising and personalization now an expectation, marketers can use generative AI to help maintain customer loyalty and gain insights in a post-cookie world. We’ve already seen how AI can help marketers, commerce teams, salespeople, and more make informed decisions. This merely scratches the…
Already stretched HR, ER, WHS and Legal teams are about to confront a (seemingly) never-ending stream of law changes that will require cross-team collaboration to operationalise. At a time when there are already broader economic and market challenges for businesses, leading employers will need to have sufficient resourcing and planning to confront the changes we know are coming. To take some simple examples: 1 April 2023 – Commonwealth and Queensland…
Generative AI: It’s powerful. It’s accessible. And it’s poised to change the way we work. On this episode of the McKinsey Talks Talent podcast, talent leaders Bryan Hancock and Bill Schaninger talk with McKinsey Technology Council chair Lareina Yee and global editorial director Lucia Rahilly about the promise and pitfalls of using gen AI in HR—from recruiting to performance management to chatbot-enabled professional growth. An edited version of their discussion…
Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer service skills have served her well as both a software engineer and tech investor. From a…
On 19 May 2023, the UK Department for Science, Innovation and Technology published the National Semiconductor Strategy, setting out the UK’s 20-year vision to grow deep foundations in semiconductor technology, while also bolstering the UK’s national security and resilience in an industry that has suffered supply chain issues and geopolitical tensions. 1. Growing the domestic sector The strategy recognises the importance of semiconductor technology to the growth of the UK…
As new environmental, social, and governance (ESG) regulations take shape around the world, businesses need to make sure their sustainability policies and efforts are up to snuff. Even if you think you’ve got ESG compliance covered, taking a more holistic view of your efforts can help you remain agile as regulations and stakeholder expectations shift. Especially as more regulations call for a move from voluntary reporting into required disclosures audited…
Receiving a donation for your nonprofit is the absolute best. It’s amazing, delightful, a perfect experience, 10/10, would recommend it. But asking for that money? An awkward, terrible, tedious grind. Uggghhh. We just want to save the children now. Luckily, we live in an age where asking for donations is the easiest it’s ever been. As long as your nonprofit organization has a social media account, you’ve got a platform…
Managing risk effectively on the Middle East’s giga-projects will require behavioural change along with a raft of measures to pre-empt the schedule and cost overruns seen on past megaprojects in the region. This was among the conclusions to emerge from an expert panel discussion hosted by RICS and HKA, the global risk mitigation consultancy. The webinar,1 attended by over 400 people from 41 countries, heard how the giga-projects involve unprecedented…
In a much-anticipated opinion released on June 1, 2023, the US Supreme Court held that the scienter element of the False Claims Act (FCA) turns on the defendant’s “knowledge and subjective beliefs” – not on “what an objectively reasonable person may have known or believed.” The unanimous decision in the consolidated cases, United States ex rel. Schutte v. Supervalu Inc. and United States ex rel. Proctor v. Safeway Inc., held…
While location is undoubtedly a crucial factor when purchasing a property in prime central London, it is important to note that the legal frameworks implemented in these areas often contribute significantly to their appeal. In this article, we aim to address several common questions that arise when individuals seek to purchase properties on London estates. Do I have access to the local garden square? Properties with limited or no outside…
As an online business operating within the European Union (EU), it is crucial to be aware of the legal obligations and mechanisms in place to ensure consumer protection and dispute resolution. The European Online Dispute Resolution (EU-ODR) platform is a vital component of this framework. In this article, we will explore the EU-ODR platform and its key obligations, providing valuable insights for online businesses in the EU. The European Online…
Unconscious bias training has had a bad press. Critics claims that some corporate courses have little or no lasting value, or even reinforce negative stereotypes. This may partly reflect a backlash by some against social change in general; rising cultural awareness in the hard-headed world of business; or training that’s poorly designed or delivered. In our experience, people respond positively. The Ayming Academy module on unconscious bias begins with a…
Owners of intellectual property rights (the owner) should keep in mind the measures provided for in the Trademarks Act and the Copyright Act (collectively, the Acts) intended to address the importation and exportation of counterfeit goods in Canada as part of their enforcement toolbox. This can include if the conditions are met, pharmaceutical products for example. The process provided for in these Acts arises from the general prohibition on importation…
The travel app Hopper launched in 2015, with the bulk of its initial revenue coming from airline ticket sales. A few years later, the company ramped up a travel fintech business—selling consumers algorithmically enabled financial products such as price-freezing capabilities and cancellation insurance. It has since expanded those offerings and made them available to other travel companies as a B2B service. “When we started Hopper, we thought it would…
When Southwest Airlines suffered a post-holiday meltdown in December 2022, the trigger was a bout of adverse weather. But the storm hit Southwest harder than it did most airlines. The company’s outdated computer systems collapsed, and years of underinvestment in technology, particularly staff scheduling systems, led to more than 16,700 flight cancellations over the holiday travel period. Amid the chaos, an executive’s memo demanding proof of illness for the use…
The partnership has improved customer experience, enhanced its combined network and benefited more than 7 million customers since launching in May 2018. Delta and Korean Air rapidly grew connecting passengers over ICN to 2,000 per day each way, an increase of more than 40% in five years despite the COVID-19 pandemic. Delta Air Lines and Korean Air are celebrating the fifth anniversary of the leading joint venture between the U.S.…