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At Davos 2025, the 55th Annual Meeting of the World Economic Forum, Shelley Stewart III, senior partner at McKinsey, and Angela F. Williams, president and CEO of United Way Worldwide, sat down to discuss some of the key themes of the conference. The conversation explored investments in people, collaboration, AI and technology, and how United Way Worldwide is thinking about these themes in serving communities. Their discussion also highlights the…

Workplaces are full of talented, educated, and hardworking women. Many are caught off guard when, several years into their careers, they see that they are falling behind their peers, and they can’t put a finger on exactly how or why. Women, after all, are doing everything they can to prepare themselves for successful careers. As early as kindergarten, girls on average outperform boys across all disciplines, including math. Women in…

By Becca Coggins, Christina Adams, and Kari AlldredgeIn the first quarter of 2025, US consumers reported feeling nearly as optimistic as they did at the end of the previous year. This optimism was buoyed by a robust economy with low unemployment, steady job growth, and stable inflation. However, for US consumers across income groups and generations, spending intentions were down across several discretionary categories. Unlike in early 2024 (when consumers carried their…

Telecom operators have long provided the infrastructure to power communication and connect people. Now they are poised to take on a new role: building the AI infrastructure that enables enterprises, governments, and consumers to unlock AI’s full potential. But finding the sweet spot to capture meaningful revenue and renewed success will require speed and precision amid complex market dynamics, uncertain demand, and significant competitive headwinds. Delays or missteps may heighten…

After a prolonged period of disruption spurred by new technologies, new competitors, rapidly evolving customer demands, and dwindling opportunities in the B2C space, the telecom industry is now in a position to catalyze rapid B2B growth. McKinsey’s latest survey of decision makers across industries and geographies found that more than half of companies are planning to increase telecommunications and technology spending this year as organizations rush to embrace artificial intelligence…

As telecommunications companies employ better AI and other analytics tools to increase the resolution of their view into customer satisfaction, they’re quickly reaching the point where they can be more precise about their capital allocations to efficiently expand and improve the network. By building on telcos’ recent advances in data and AI (such as data digital twins and a more robust cloud IT infrastructure) that provide clearer insights into how…

Banking has had a couple of very good years—the best, in fact, since the global financial crisis of 2007–09. Yet to some, the industry’s outlook seems less buoyant than recent profitability might suggest. On this episode of The McKinsey Podcast, McKinsey Senior Partners Klaus Dallerup and Pradip Patiath speak with McKinsey Global Editorial Director Lucia Rahilly about McKinsey’s latest global banking annual review, breaking down the sources of skepticism, the risks and…

Brazil’s economic sentiment has taken a hit. Overall, consumers are more pessimistic about the state of Brazil’s economy than they were last year or even last quarter. At first glance, this shift seems counterintuitive given the country’s robust economic landscape. Unemployment has fallen to 6.2 percent, almost the lowest level on record, and GDP is hovering at around 3 percent. However, this positive momentum is overshadowed by persistent inflation, at…

Telecommunication operators have set ambitious targets to decarbonize their emissions footprint, but so far most have gone after the low-hanging fruit. Some have made progress on emissions from their operations (Scope 1) and those from the energy they use (Scope 2). However, few have squarely taken on the much more challenging emissions from their value chain (Scope 3), which account for the majority of their carbon footprint. The challenge is…

In 2024, chief technology officers (CTOs) at consumer companies grappled with the challenges—and embraced the opportunities—of the evolving technology landscape. Learning to use and extract value from AI, modernizing legacy tech systems, meeting ever higher consumer expectations, and complying with digital-trust legislation were all top of mind for these leaders. In the year to come, these issues will become only more pressing. To stay ahead of the challenges, consumer CTOs—or…