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This report is part of a research collaboration among McKinsey, the Mozilla Foundation, and the Patrick J. McGovern Foundation. Open source software has long been a critical part of the technology ecosystem. Commercial software typically requires a commercial license or subscription and restricts access to its core technology. However, open source tools are developed collaboratively and made available to the public to use, modify, and distribute with far fewer restrictions.…

Cue the fireworks: The United States will turn 250 next year. It’s a big birthday, and as anyone who has turned 18 or 50 or 75 will know, a milestone like this presents an occasion for both celebration and reflection. The cause for rejoicing is clear: By many accounts, the United States is the longest-lived constitutional democracy in history. The reasons for reflection are equally evident: The journey to this…

The automotive industry is amid the largest transformation to occur since cars began to replace horse-drawn wagons. Electric vehicles (EVs) continue to gain market share, cars are becoming more connected, and autonomous vehicles are increasingly starting to appear on more streets worldwide. But the transition to new technologies has not been without challenges and twists, especially in the EV sector. After rising rapidly for years, EV sales growth has slowed…

Globally, semiconductor companies plan to invest about $1 trillion through 2030 in new fabrication plants (fabs), and the global annual revenue of the industry is expected to reach more than $1 trillion by 2030. This does not include the significant potential revenue from the adoption of gen AI according to even modest upside scenarios. Beyond satisfying market demand, these investments will also help regions increase supply resilience across the semiconductor value…

On this page: Opportunity | Solution | Impact 0 ptincrease incustomer satisfaction (NPS)0Kservice agentstrained in first round0%increase infirst-time resolution rates YoY The Opportunity Giving individuals the skills they need, when they need them Deutsche Telekom serves a vast customer base, including 23.5 million private customers, 2.4 million SMEs, and 300,000 organizations across Germany. With more than 15,000 call center agents and 5,500 field service agents on the ground, the telecom…

At Bosch Mobility’s Suzhou factory (a member of the Global Lighthouse Network designated in 2021), the integration of lean principles and Industry 4.0 technologies has transformed operations, enhancing efficiency and sustainability. The use of AI for predictive maintenance and automated optical inspection has boosted productivity and failure pattern identification, and extensive virtual simulations have enabled the site to achieve more efficient ramp-ups in the production of mobility solutions. Talking with…

Since the United States’ announcement of reciprocal tariffs on April 2, 2025, financial markets around the world have seen heightened volatility, raising concerns about the impact on the global economy. The combined tariffs enacted by the US government since that date have rapidly raised the country’s weighted-average tariff rate to its highest level in the past 100 years, from approximately 2 percent at the start of 2025 to more than…

Alok Sama spent years in corporate finance as a managing director at Morgan Stanley before joining Softbank as CFO and plunging into founder-CEO Masayoshi Son’s world of high-speed, high-risk decision-making. For Sama, the shift involved many eye-opening experiences, which he later shared in a memoir titled, The Money Trap: Lost Illusions Inside the Tech Bubble (St. Martin’s Press, 2024). In this episode of Inside the Strategy Room, Sama speaks with…

Companies are striving for end-to-end visibility, efficiency, and agility in their supply chains. Yet outdated infrastructure, fragmented data, and supply chain disruptions make these goals difficult to achieve. Can gen AI bridge the gap? In this episode of McKinsey Talks Operations, host Daphne Luchtenberg speaks with Knut Alicke, author and leader of McKinsey’s Supply Chain Executive Academy; Alberto Oca, McKinsey partner and coleader of digital warehousing in North America; Asaf Somekh,…

In this episode of McKinsey on Building Products, McKinsey partner Rikki Singh sits down with Zeynep Inanoglu Ozdemir, chief marketing officer at Atlassian. With her varied background, Ozdemir helps her marketing team apply innovative, data-driven insights to their product-led-growth (PLG) approach. During their conversation, Singh and Ozdemir discuss the role marketing plays in Atlassian’s PLG efforts; how product, marketing, and sales teams can collaborate to achieve big goals; and how…

The past decade has been exceptionally favorable for US defined contribution (DC) retirement plans. The retirement solutions providers—also known as retirement recordkeepers—that administer DC plans on behalf of various employers have experienced consistent revenue growth over this period, as plans have become more accessible and equity market performance has been strong. Now, things are changing. The retirement industry is approaching a tipping point due to demographic shifts, industry developments, and…