How AI is improving long-term care insurance for insurers and customers alike

When people can no longer perform the everyday activities of life without some kind of assistance, the clear priority should be to ensure their health and dignity. Money should not be a prohibitive factor. Yet in too many cases, quality long-term care is hindered by financial concerns. Consider, for example, that Americans who live past the age of 70 can expect on average to spend $172,000 for long-term care over…

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London & Capital Expands its European Headquarters with Relocation of Todd Cowan, Executive Director, Providing Dedicated Advice to US and UK Expats

By London & Capital | 07 Nov, 2024 London & Capital, a leader in cross-border and international wealth management services, announces the relocation of Todd Cowan, Executive Director and Wealth Manager, from the firm’s London office to its European headquarters in Barcelona, Spain. With this strategic move, London & Capital is delivering on its commitment to enhancing the firm’s presence and commercial operations across Europe, with a particular focus upon…

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Copilots are helping drive innovation to get business results that matter

The pace of AI innovation today continues to be extraordinary, and at Microsoft we are focused on helping organizations embrace it. By providing our customers with the most advanced AI technology across every product we build — combined with our unparalleled partner ecosystem and co-innovation approach — we are helping them make real progress in ways that matter. I am proud to share over 100 customer stories from this quarter…

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Key considerations for CEOs in the oil and gas sector

The demand for oil and gas has returned to prepandemic levels; however, the energy transition is expected to change the demand trajectory for the industry over the medium- to long term. For oil, under all bottom-up scenarios modeled in our recent Global Energy Perspective 2024 report, demand is projected to continue to grow in the short term before plateauing over the next five to seven years and then declining due…

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How CEOs Should Navigate the Trump Presidency

This commentary originally appeared in Time. The American democratic system worked even though the American Democratic party failed. Donald Trump was decisively reelected president by the largest popular vote and the most demographically diverse voting base in history without allegations of foreign election interference or domestic voting fraud. Kamala Harris performed worse than Joe Biden with Black voters, Hispanic voters, young voters, and women voters. There is hardly a major…

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Planting trees in the Arctic could make global warming worse, not better, say scientists

But, writing in the journal Nature Geoscience, an international group of scientists, including from the University of Cambridge, argue that tree planting at high latitudes will accelerate, rather than decelerate, global warming.As the climate continues to warm, trees can be planted further and further north, and large-scale tree-planting projects in the Arctic have been championed by governments and corporations as a way to mitigate the worst effects of climate change. However,…

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How to Sabotage Your Board

Carolyn Geason-Beissel/MIT SMR | Getty Images Ever sat through a board meeting and wondered whether other directors or trustees are not conscious of the time or are consciously sabotaging the meeting? Do some members seem hell-bent on turning decision-making into a no-win game? You’re not alone. The line between accidental and intentional sabotage can often be as thin as your treasurer’s patience after the third hour of budget discussions. We’ve…

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Pioneers and Pathfinders: Tony Thai and Byong Kim

Today’s episode of Pioneers and Pathfinders takes a slightly different approach. We are joined by Tony Thai, a returning guest, who is the CEO and Chief Engineer of HyperDraft, a contract automation software platform for various enterprises. We’re also joined by Byong Kim, Senior Director of Technology Innovations at Seyfarth. He runs Seyfarth Labs, which is a tech R&D team that leads the way in applying emerging technologies to the…

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Ontario’s Working for Workers Five Act, 2024—More Rules for Employers?

Quick Hits The Working for Workers Five Act, 2024 amended the Occupational Health and Safety Act’s definition of “industrial establishment” to exclude any office in a private residence, and the definitions of “workplace harassment” and “workplace sexual harassment” to include virtual activities. Under the Employment Standards Act, 2000, as amended, employers can require evidence for sick leave, but cannot demand a certificate from a qualified health practitioner. Key provisions of…

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Federal Court of Appeal finds lengthy and complex privacy policies breached meaningful consent

In its recent decision, Canada (Privacy Commissioner) v. Facebook, Inc., 2024 FCA 140, the Federal Court of Appeal explored, defined, and explained two requirements of the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (PIPEDA): (1) the requirement that an organization must obtain “meaningful consent” to collect, use, or disclose any personal information; and (2) the requirement that an organization safeguard all personal information once collected. Since…

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Varun Parmar on how CPOs are shaping the future of sales

In this episode of McKinsey on Building Products, McKinsey’s podcast on software product management and engineering, McKinsey partner Rikki Singh speaks with Varun Parmar, general manager of Adobe. Throughout his career, Parmar has led product teams at technology companies that are leaders in product-led growth (PLG), such as Box, Miro, and Adobe. Their topics of discussion include how exceptional products drive growth, the importance of reducing the amount of time…

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Think Better – Going beyond the world of ‘different’ 

“Thought has been the father of every advance since time began. ‘I didn’t think’ has cost the worlds millions of dollars.” – Thomas J. Watson Sr. Former chairman and CEO of IBM The original slogan ‘Think’ has been prominent since C-T-R became IBM in 1924 and was the starting point for Apple’s iconic ‘Think Different’ campaign. ‘Think Different’ was a campaign that underpinned Apple’s core values and vision, rather than…

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What are natural climate solutions?

A 3D rendering of light bulb covered with green grass and blooming yellow flowers against light gray backgroundAs with many aspects of modern life, technology has a significant role to play in tackling climate change—arguably the greatest challenge our species has ever faced. But to avoid the most devastating effects of a warming planet, we’ll need to utilize not only the most cutting-edge technological tools but also the natural systems that…

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How Not to Organize In-House Experts: Lessons From Boeing

Accidents involving 737 Max airplanes and Boeing’s ongoing internal struggles serve as a stark reminder that having experts is not enough: Leadership must organize expertise effectively. Pedro Monteiro November 06, 2024 Reading Time: 11 min  Carolyn Geason-Beissel/MIT SMR | Getty Images In the race to recruit and deploy talent, organizations often focus on attracting highly skilled experts and then optimizing internal knowledge flow. But translating expertise into better business decisions…

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Colorado AG Proposes Amendments to the Colorado Privacy Act Rules to Implement Recent Legislative Updates

Quick Hits The Colorado Attorney General’s Office recently proposed draft amendments to the Colorado Privacy Act (CPA) Rules. The draft amendments are largely focused on consumer data and implement recent changes to the CPA that reflect increased regulation of entities that collect and use biometric information and personal information relating to children under the age of eighteen. The amendments also include a new process for entities and individuals to request,…

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Canada’s proposals for implementing a modernized CEPA

On Oct. 2, 2024, Environment and Climate Change Canada (ECCC) published three proposals for implementing changes to the Canadian Environmental Protection Act (CEPA), one of Canada’s core environmental laws regulating toxic substances and pollution. All three proposals relate to the CEPA modernizations made in June 20231, which we first wrote about when Bill S-5, the Strengthening Environmental Protection for a Healthier Canada Act, was enacted, marking the first major update…

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Windows Server 2025 now generally available

Generally available today, Windows Server 2025 builds on our mission to deliver a secure and high-performance Windows Server platform tailored to meet customers’ diverse needs. This release will enable you to deploy apps in any environment, whether on-premises, hybrid environments, or in the cloud. Windows Server 2025 Investing in your success with Windows Server Advanced multilayered security  In an era where cybersecurity is of utmost importance (see the Microsoft Digital…

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3 crucial benefits of working with a financial adviser demonstrated by the Budget

On 30 October 2024, chancellor Rachel Reeves became the first woman in history to deliver a Budget to the UK parliament. In the lead up to the announcement, there was much speculation in the media about which taxes would increase and how this might affect your financial plan. You might have been concerned about the effect that the Budget could have on markets too, and whether it could influence the…

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Inside the Coming AI Market “Supercycle” and How Cloud Startups Can Benefit: The Battery Ventures 2024 State of OpenCloud Report

Has it finally happened? Have fledgling  AI “experiments” inside companies finally morphed into real technology deployments, paving the way for big new efficiencies and streamlined workflows across all manner of industries and business processes? The answer, according to our Battery Ventures 2024 “State of the OpenCloud” report, is yes—to a point. Our research finds there’s still a big gap between expectations and reality when it comes to actually deploying generative…

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Do not let your Estate become a Horror Story

Ensure your wishes are known from the grave Halloween, the season of ghosts, ghouls, and things that go bump in the night, reminds us how the past can haunt the present. But there is a far scarier spectre than any creature in a costume – the nightmare of an unplanned or outdated estate! Without a proper Will, your loved ones could face confusion, disputes, and unintended consequences long after you…

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How banks can supercharge technology speed and productivity

Technology has reshaped banking. Traditional financial institutions have grown their technology teams and are demanding more from them than ever before. Technology teams build innovative new products such as AI-enabled personalized customer experiences, digital payments, and analytics-driven cross-selling. They integrate acquisitions, automate back-office processes, and securely manage vast amounts of data. A look through a bank’s strategy reveals that most of the initiatives require extensive technology delivery. Yet many banks…

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Crafting a Structure in an Unstructured World

As a discussion club widely known for focusing on global politics and world affairs, it is appropriate and timely under the circumstances that we start brainstorming and debating the possible structure of a new world order. This is because, on the one hand, the relatively stable balance of power achieved after the Second World War is gon, writes Nelson Wong, President of the Shanghai Centre for RimPac Strategic and International Studies,…

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Why your business should register its design rights

In a world where visual identity can make or break a brand, the Marks and Spencer v Aldi case has brought design right infringement to the forefront of UK intellectual property law. This legal dispute revolves around allegations that Aldi copied Marks and Spencer’s premium gin packaging, specifically its distinctive “M&S Gin” bottles. The case highlights the critical importance of design rights in protecting unique product designs and maintaining brand…

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How energy companies are using AI to capture and store carbon, even underground

During a time of both rapid transformation and intense scrutiny, today’s energy industry leaders are increasingly turning to advanced solutions in AI and data management to drive sustainability and efficiency as the global community works to combat climate change. This is a time-sensitive effort, as increased energy demand and the continued role of fossil fuels mean emissions could keep rising through 2035.1 As energy leaders look to reduce greenhouse gas…

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Building the Road to ‘Small Business Utopia’ with AI and Fintech

Editor's note: The following is an excerpt from chapter one of Fintech, Small Business & the American Dream, written by Karen G. Mills, senior fellow at Harvard Business School. The second edition was published in 2024 by Palgrave Macmillan.The cycle of fintech innovation in small business lending is not yet complete, but we can already see its promise. As technology opened the doors to vast troves of data, opportunities emerged…

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The state of gen AI in the Middle East’s GCC countries: A 2024 report card

Of all the various AI technologies, generative AI (gen AI) has arguably captured the most excitement among organizations in the business world and the public sector. Its ability to automate activities across a range of functions—customer interactions, content generation, and computer coding, for example—promises to reshape how much work gets done and boost performance.McKinsey research has estimated that the application of gen AI to 63 use cases could generate global…

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German Employee Data Law Could Be on Its Way

Quick Hits Two German federal ministries have drafted legislation that would provide more legal certainty for employers regarding how to handle employee data. The legislature also wants to allow the use of AI applications, but within certain limits. The draft legislation would provide a detailed regulation on the basics of employee data processing. The aim of the legislation is to provide more legal certainty for employers. They inevitably collect and…

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How Microsoft Defender for Office 365 innovated to address QR code phishing attacks

Over the last year, the cybersecurity industry faced a significant surge in QR code phishing campaigns, with some attacks increasing at a growth rate of 270% per month.1 A QR code (short for “Quick Response code”) is a two-dimensional barcode that can be scanned using a smartphone or other mobile device equipped with a camera. The codes can contain information like website URLs, contact information, product details, and more. They…

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AI Can Help Leaders Communicate, But Can’t Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine?A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a technology company’s CEO responded to questions so believably that many employees thought the answers came from the boss himself. But there’s a caveat: When employees perceived that a response came from AI—even…

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How Europe’s residential BESS industry can navigate global competition

Residential battery energy storage systems (BESS) primarily serve two purposes for homeowners. First, they capture energy generated by solar panels and store it for use when needed, such as in periods of inclement weather or when grid electricity rates increase. Second, they can act as backup generators, providing power during potential outages.In recent years, the European residential BESS manufacturing industry experienced exponential demand growth, fueled partly by consumer desire for…

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Work with nature to unlock economic prosperity – Oxford

The authors also highlight how NbS can create 'win-win' scenarios, such as raising income and creating jobs while enhancing biodiversity and supporting climate adaptation. These attributes make NbS an essential approach for countries as they transition to clean and efficient circular economies. Specific examples covered by the research include the Working for Water* (WfW) programme in South Africa, which cleared invasive species from over 1 million hectares of land while…

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Hope for an AI Revolution

The accumulation of discoveries and innovations in history takes time, but their rapid development and widespread implementation - sometimes reaching revolutionary proportions - usually begins during and after crises (and during conflicts). At the moment, the world has emerged from the Covid-19 economic crisis, but it is in a state of geopolitical overstrain. This is the best time to find technological solutions to business-related, national and global problems, as well…

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The Power of the Language We Use in Healthcare – Claudia Cometa

Claudia explains how her passion for advocacy arose following her father’s illness, and how moving away from images of a cancer ‘’battle’’  helps us to see our bodies as allies, rather than adversaries. She also highlights the barrier to healing created by the language of competition, how she found inspiration from the Princess of Wales, and why no patient should feel like they are a burden. Show Topics ‘’How is…

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The Life of Giants: A Life-Cycle View of Wind Turbines

What our model showsAs energy companies continue to install bigger wind turbines further offshore in the name of maximising energy output, our results counter the conventional wisdom that associates larger turbines with higher efficiency and profitability. The findings shed light on the inherent trade-offs in turbine size and wind farm site selection on economic viability. Our results reveal that the trend can in fact undermine the economic viability of wind farms.…

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Unfair Commercial Practices – Legal Insights for E-Commerce Businesses

To engage customers responsibly, businesses need to find a balance between strong marketing efforts and fair commercial practices. The European Union (EU) has strict regulations to protect consumers from unfair commercial practices, and it’s vital for e-commerce companies to understand and comply with these rules. Failure to do so can result in legal penalties and harm a brand’s reputation. What Are Unfair Commercial Practices? Unfair commercial practices cover a wide…

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Overcoming sub-Saharan Africa’s health workforce paradox

Mustering adequate human resources for healthcare is a significant challenge for most health systems globally. Everywhere you look, countries are facing shortages in qualified healthcare personnel, uneven distribution of workers, inadequate training, and challenging work environments. These issues are most acute in low- and middle-income countries, particularly in Africa, which carries an estimated 25 percent of the world’s disease burden but accounts for only 3 percent of the global healthcare…

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The productivity imperative for Australian general insurance

Australia’s general insurers have been facing more frequent and more severe natural disasters, rapid inflation of claims costs, and increased scrutiny from regulators—all while trying to achieve sustainable financial performance. At the same time, the cost of insurance has become increasingly unaffordable for consumers. Insurers trying to outperform in this competitive environment and offer affordable products should look at step-change productivity improvements such as the three levers described in this…

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A Practical Guide to Gaining Value From LLMs

1. Credit for this example is due to X user Dean Buono (@deanbuono); credit for subsequent examples in this section is due to Colin Fraser (@colin_fraser). 2. L. Berglund, M. Tong, M. Kaufmann, et al., “The Reversal Curse: LLMs Trained on ‘A Is B’ Fail to Learn ‘B Is A,’” arXiv, submitted Sept. 21, 2023, https://arxiv.org. 3. E. Mollick, “Google’s Gemini Advanced: Tasting Notes and Implications,” One Useful Thing, Feb.…

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How a Network of Nonprofits and a Habit of Generosity Powers the U.S. Blood Supply

Q: Blood transfusions are so commonplace they don’t get much attention. Would you give some context on the importance of transfusions and the business of the blood supply? It is just expected that blood will be available for transfusion. Whether it’s cancer treatment, maternal postpartum hemorrhage, sickle cell, transplant surgery, anemia, or bleeding trauma from an auto accident or gunshot wound, they can all require substantial transfusions. The blood supply…

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