Delivering the strategy: The COO agenda
We’ve all heard someone say that something is “on” or “part of” the COO agenda. But all too often, what that means is unclear. Indeed, in a recent roundtable discussion, few COOs said that they had taken the time to think through and define their agenda. Part of the reason lies in how people become COOs. Most move into the role from a closely related operations position, making the transition…

