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A significant shift has risen in the B2B technology and telecommunications landscape, where telecom operators find themselves at a strategic inflection point. Having historically held a competitive edge, operators today are faced with increased customer expectations to expand beyond their core connectivity offerings. According to McKinsey’s latest Global Technology and Telecommunications B2B Pulse Survey, nearly 80 percent of B2B customers affirm that telcos have a “right-to-play” beyond traditional connectivity. Yet,…

Today, healthcare leaders in many countries are navigating an era of accelerating complexity, defined by financial pressures, shifting demographics, and evolving consumer expectations and care delivery models. To meet this moment, CEOs will need to guide their organizations through a period of reinvention and reimagination—in service of achieving both mission and margin.Physicians may be well suited to answer this call, bringing with them a desire to improve patient care and…

Employers are the largest purchasers of health insurance in the United States, representing approximately 165 million lives and more than $800 billion in healthcare expenditures. Large employers—those with more than 10,000 employees—are often innovators when it comes to benefit offerings, shaping the trends that are later adopted by small and medium-size employers. Every year, large employers submit about 300 requests for proposal (RFPs) to health insurance carriers, according to our…

Student housing on and near college campuses in the United States is a difficult asset class to master. For students (and their families), housing needs to be high-quality yet affordable. For universities, it needs to enable great student experiences and educational outcomes. And for private providers, it needs to be at or near full occupancy and profitable. It’s easy to assume that the needs of these stakeholders are largely independent,…

AI is fast transforming work as we’ve known it—and the latest data on jobs doesn’t always reflect the changes underway. “One word sums it up best: ‘uncertainty,’” says Svenja Gudell, chief economist of global employment platform Indeed. In this episode of McKinsey Talks Talent, Svenja joins McKinsey talent leaders Brooke Weddle and Bryan Hancock, along with Global Editorial Director Lucia Rahilly, to help leaders make sense of the current collision of labor…

At a glance Amid pressure on US–China trade, firms may look to rearrange sourcing to alternative suppliers. If they cannot, firms might instead reduce purchases, replace imported products with something similar, or ramp up domestic production. These alternatives require a combination of sacrifice, resources, know-how, and time. We introduce a “rearrangement ratio” to quantify how hard the change might be. Thirty-five percent of US imports from China have a ratio…

This interview is part of the Leading Asia series, which features in-depth conversations with some of the region’s most value-creating leaders on what it takes to realize bold ambitions and take them further.In this Leading Asia interview, McKinsey’s Gautam Kumra talks to Mukesh Ambani about what it takes to lead in Asia. They discuss how Ambani’s focus on vision and unique leadership style has brought Reliance Industries from a small…

The years since 2020 have been a time of upheaval for consumers and companies alike, and packaging players are no exception. A global pandemic shifted consumption patterns, many countries went through a period of high inflation, and geopolitical uncertainty continues to reshape trade flows—sometimes profoundly. How have these factors affected the choices consumers make and especially their attitudes and sentiments toward packaging? To answer this question, in the first quarter…

A conceptual depiction of a blue vehicle traversing a lengthy, curving pathway in a spiral form. The backdrop is a uniform, pale blue hue. Running out of gas while you’re driving is a major inconvenience. It can leave you stranded, sometimes miles away from the nearest service station. It can take hours of your day to reach your destination. And depending on where your vehicle has stopped, it can put…

Most executives know that they need to communicate early and often with long-term intrinsic investors. Compared with, for instance, mechanical investors and traders, intrinsic investors are paying closer attention to companies’ performance metrics, potential to create value over the long term, and strategic decisions—and making their investment decisions accordingly. Long-term intrinsic investors are also the ones most likely to champion a company’s prospects in the market, influencing other investor segments…