Business, Management, Marketing, Money, Tax, Law, People

In an era of persistent change, how can companies foster an environment that empowers employees to anticipate, respond to, and even leverage unexpected shifts in the business landscape? In this episode of McKinsey Talks Operations, host Daphne Luchtenberg is joined by McKinsey Senior Partners Dan Swan and Ruth Heuss, global co-conveners of McKinsey’s Operations Practice, to explore strategies and approaches to technology, workforce planning, and sustainability that will help organizations remain agile…

Recent years have seen the publication of a number of reports about how water and wastewater utilities in the United States can become more resilient, particularly when it comes to addressing rapidly aging infrastructure, optimizing operational efficiencies, and contending with increasing water demand. There has been significantly less discussion about how state and local leaders (including mayors and county offices) can help water utilities invest in resilience. We believe that…

Judy Marks is one of a few dozen women leading a Fortune 500 company. Otis Worldwide Corporation has been making elevators for more than 170 years, so it has seen its share of change over the decades. So has Judy. Not long after joining Otis as president in 2017, she quickly became CEO and led the company through a spin-off from its former parent to become its own, independently traded…

The sporting goods industry faced a difficult environment in 2024. Softer growth prospects, persistent inflation, and cautious consumer spending all tested companies’ resilience. Despite these hurdles, the industry managed to sustain a growth rate of 7 percent a year from 2021 to 2024 (Exhibit 1). The growth outlook for 2024 to 2029 is projected at a slightly more modest 6 percent a year, driven by a slowdown in the Asia–Pacific,…

The automotive industry—including OEMs of passenger cars and trucks, suppliers, and downstream players such as aftermarket or financing providers—is a major part of Europe’s economy. These players collectively account for 7 percent of Europe’s GDP, providing about 13.8 million direct and indirect jobs. In 2019, the European Union dominated the global automotive market, hosting ten of the top 20 suppliers and four of the top ten OEMs by revenue. Yet…

The invention of the automobile in the late 1800s soon attracted entrepreneurs. Car manufacturers sprung up across the world, with the number in the United States increasing from 30 in 1899 to about 500 by 1910. The early industry’s hallmark was rapid and constant innovation, which included the introduction of V-8 engines, the replacement of hand cranks with electric starters, and the addition of folding tops for weather protection. By…

Over the past few years, our analysis shows that the engineering and construction (E&C) industry has grown steadily by about 5 percent per annum. This number is expected to accelerate to 6 to 7 percent by 2030 in response to a confluence of tailwinds, including continued growth in emerging markets, such as Asia and the Middle East; government infrastructure programs and megaprojects in Europe and North America; pent-up demand for…

Services drive the global economy. They make up 75 percent of real gross value-added activity in high-income countries and 63 percent of the same measure in low- and middle-income countries (LMICs). Globally, value-added trade in services now exceeds trade in goods, and services are growing faster than the total world economy. Yet economic development efforts in LMICs often still focus on manufacturing and while that may be understandable—it was the…