The state of gen AI implementation among European banks
McKinsey: How have European banks started to implement gen AI? Gökhan Sari: Since we spoke last year, we’ve seen a tremendous effort to implement gen AI across most of our clients. Last year, it was more about, “Should we try it? Are we going to have hallucinations? What about the regulatory aspects?” But this year, it’s all about, “OK, it’s working in a few places, how can we scale this…

