Business, Management, Marketing, Money, Tax, Law, People

Managers almost universally say they want to see passion in their employees. Yet sometimes, they can’t spot it when it’s right in front of them.Extroverted employees are more likely to be considered passionate compared to more introverted colleagues—even if it’s not true—according to recent Harvard Business School research. That’s because they tend to demonstrate their feelings more, using cues like animated facial expressions, while introverts come off as more aloof…

Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers find difficult to navigate.The situation demands a dramatic overhaul of how policymakers, educators, and employers devise, construct, and manage career pathways, which are the routes aspiring workers take as they graduate from…

There’s a virtual elephant in AI’s room: It’s nearly impossible to make the technology forget.And there are an increasing number of scenarios where consumers and programmers may not only want to remove data from a machine learning model—they may be required to do so by law. For instance, since Europe’s tougher data privacy regulations went into effect in 2018, they have created complications for companies worldwide. Questions around data privacy…

Brian Kenny: One sage piece of advice I heard long ago, is to worry only about what I can control, which works great until you're responsible for an outcome that involves others over whom you have no control. Such as the conundrum of firms everywhere, including 96 percent of the Global 250 who have committed to reducing their carbon footprint. There are things you can control in your physical plant,…

Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache?It turns out, all news is good news when it comes to letting customers know how diverse—or not—your workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that…

Superstar talent brings the kind of wattage that can power a business to the next level, as recent high-stakes decisions facing soccer legend David Beckham show.Two new Harvard Business School case studies examine the questions Beckham and his team pondered as he transitioned from the world’s biggest sports stage to cementing a legacy as a businessman, entrepreneur, and club owner. What’s the best way to build a team around a…