Six steps to active listening
Stanford law Professor Norm Spaulding shares six tips for understanding what your conversation partner is trying to convey, inspired by advice from the nonprofit organization Center for Creative Leadership.1. Pay full attention“Being able to give full attention is just an incredible gift to humanize the person you’re communicating with, and that alone can sometimes have a de-escalating effect,” Spaulding said. To show you are paying attention, nonverbal cues also matter.…

